Cover the busy moments
A helpful response after hours, at weekends and when your lines are busy.
AI reception for UK clinics
Your patients call. Alice answers.
A welcoming AI receptionist for private dental and aesthetic practices. Alice answers enquiries in British English when your team is busy or the practice is closed.
Monthly plans from £395, plus £950 setup. VAT added where applicable.
Meet Alice.
Your British AI receptionist
Allow your microphone, then say hello.
Microphone access is requested when you call. Demo calls are recorded and transcribed. Use fictional details. Privacy policy.
A fictional Harley Street practice. No real bookings or medical advice.
01 / A little more support
Alice takes care of routine calls.
Your team takes care of the people in your practice.
A helpful response after hours, at weekends and when your lines are busy.
Your treatments, fees and opening hours, explained in your practice’s own voice.
The details your team needs, delivered to your practice inbox.
A simple illustration of treatment revenue, before costs. Your results will depend on your treatments, margins and conversion rate.
Assumes 4 weeks, 15% become patients and £1,500 treatment value. An illustration, not a revenue guarantee.
02 / Getting started
Three steps, at your practice’s pace.
We test everything together before going live.
Share your fees, FAQs and appointment rules. We tailor her voice and answers.
Check forwarding, recording notices and any agreed booking or SMS workflows.
Approve your setup and activate call divert. Your subscription starts then.
Keep your number. We check forwarding with your provider; new hardware is usually unnecessary.
03 / Plans and pricing
Monthly flexibility or annual savings.
Scope and costs agreed before you pay.
Prices exclude VAT where applicable.
20% VAT comparisons are shown below.
For an independent practice or aesthetic studio.
£395 / month
£474 including 20% VAT
£329.17 / month equivalent
£3,950 paid annually at go-live
£4,740 including 20% VAT · Save £790 a year
£950 one-off setup£1,140 including 20% VAT
Paid in two stages. See payment details.
400 minutes included each month
For larger practices and multidisciplinary teams.
£750 / month
£900 including 20% VAT
£625 / month equivalent
£7,500 paid annually at go-live
£9,000 including 20% VAT · Save £1,500 a year
£1,500 one-off setup£1,800 including 20% VAT
Paid in two stages. See payment details.
1,200 minutes included each month
Extra minutes: £0.35 per minute (£0.42 with 20% VAT).
*SMS, carrier, transfer and integration charges are agreed separately.
New customers can claim a full subscription refund within 14 days of go-live, including annual plans.
Completed and accepted setup and agreed extra usage are excluded.
Read the guaranteeCancel with 30 days’ written notice after the guarantee. Prepaid subscription beyond your end date is refunded pro rata.
12 months paid at go-live. After the guarantee, unused months are normally non-refundable for cancellation by choice. Delivery-failure remedies still apply. No automatic renewal.
Practice Pilot setup: £475 to start, then £475 after launch acceptance. Full Clinic Pro setup: £750 to start, then £750 after launch acceptance. These amounts exclude VAT.
Setup is paid in two stages; the first subscription payment is due at go-live. The combined costs below are not all charged on the day you enquire.
Practice Pilot
Setup + first month: £1,345 excluding VAT.
£1,614 including 20% VAT.
Full Clinic Pro
Setup + first month: £2,250 excluding VAT.
£2,700 including 20% VAT.
Practice Pilot
Setup + first year: £4,900 excluding VAT.
£5,880 including 20% VAT.
Full Clinic Pro
Setup + first year: £9,000 excluding VAT.
£10,800 including 20% VAT.
Annual subscriptions are £3,950 for Pilot and £7,500 for Pro: the equivalent of ten monthly payments for twelve months of service. The displayed monthly equivalent is rounded and is not a monthly instalment. These totals exclude agreed additional usage and integrations.
Both plans include agreed recording notices and privacy settings. Minutes reset monthly and do not roll over. Multi-site services and outbound reminders need a tailored quote.
We remind annual customers at least 30 days before the term ends. Renewal requires your explicit agreement. See setup and acceptance terms and our refund policy.
04 / Before you decide
Something specific to your practice?
Email Aleo
Reception support, with clear boundaries. Clinical decisions stay with your team. Meet your contact & understand support
Yes. Alice identifies herself as an AI receptionist. The demo is recorded and transcribed. For your practice, we agree the introduction, recording notice and escalation rules before launch.
Usually, no. Calls can be forwarded from your existing number when your line is busy or unanswered, or the practice is closed. We check your telephone provider’s options and charges during setup.
That depends on your practice software and an agreed integration. We check your system, appointment types and availability rules before confirming the scope and cost. The public demo does not make real appointments.
Your clinical team sets the reception and escalation rules. Alice does not diagnose, prescribe or make clinical decisions. Call routing depends on your agreed setup and staff availability; this is not an emergency response service.
We agree a data processing agreement, providers, access, retention and transfer arrangements before handling patient calls. Your clinic normally remains the data controller. Use fictional details in the public demo; see our privacy policy for how demo data is handled.
It is a paid plan with a 14-day subscription money-back guarantee for first-time customers. Completed and accepted setup and agreed extra usage are excluded; included minutes are not charged again. The three-minute Alice demo on this page is free. Read the guarantee.
A receptionist that knows your practice
Tell Aleo about your practice, your telephone system and the calls you would like help with.